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Registration opens soonConsumer Rights and Policy Literacy

Your Rights asa Policyholder

How to read a policy, what disclosure and exclusions mean, and how to complain when something goes wrong.

What you will learn

  • How to read a policy: disclosure, exclusions and waiting periods
  • Renewal, cancellation and how to make a complaint
  • The roles of insurers, intermediaries and the FSRA

Who it is for

Policyholders and anyone comparing policies or preparing to complain.

Facilitator

Facilitator to be confirmed

Session lead, Insurance & You 2026

Access and accommodation

We will confirm step-free access and seating with the venue. Tell us what you need when you register, or email hello@insuranceandyou.org.

Registration

Save your place

We ask for your first name, last name, email and phone number so we can confirm your place and tell you if anything changes. Campaign updates are optional and off by default.

Registration will open here once the event is confirmed.

  • Insurance Council of Saint Lucia emblem

    Insurance Council of Saint Lucia

    Co-founder and joint governance partner

  • Financial Services Regulatory Authority emblem

    Financial Services Regulatory Authority

    Co-founder and joint governance partner